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Terms & Conditions

ABOUT

Hosting:
Users of the website https://www.zayhan.com are informed that it is represented in the context of its creation and management by:
Trade Name: ZAYHAN
Activity: Eco-responsible upcycling clothing store and eco-friendly bodysuit swimwear boutique in Lanzarote
Brand Name: ZAYHAN
Company Address: Arrecife, Lanzarote
Host: Wix Studio
Website Creator: Eden Creative Agency

Privacy Policy:
ZAYHAN is an eco-responsible upcycling clothing and bodysuit swimwear boutique based in Lanzarote.

ARTICLE 1 - PERSONAL INFORMATION COLLECTED
When you make a purchase in our store, you agree that we collect personal information such as your name, postal address, and email address. When you browse our site, we automatically receive your computer’s IP address to obtain additional details about your browser and operating system.

Email Marketing (if applicable): You may receive promotional emails about our store, new products, news, and updates.
ARTICLE 2 - DISCLOSURE

We may disclose your personal information if required by law or if you violate our Terms of Service.
ARTICLE 3 - WIX STUDIO

Our store is hosted by WIX STUDIO, which provides us with the e-commerce platform that allows us to sell our products and services. Your data is stored through WIX’s data storage, databases, and the general WIX application, secured by a firewall.
Payment: If you complete a purchase through a direct payment gateway, WIX STUDIO will store your credit card information. This information is encrypted following the PCI-DSS (Payment Card Industry Data Security Standard) and retained only as long as necessary to complete your transaction. All direct payment gateways comply with PCI-DSS standards, managed by the PCI Security Standards Council, a collaboration of brands such as Visa, MasterCard, American Express, and Discover.

ARTICLE 4 - THIRD-PARTY SERVICES
Third-party service providers used by us will collect, use, and disclose your information only to the extent necessary to perform the services they provide to us.
Some third-party providers, such as payment gateways, have their own privacy policies. We encourage you to read their policies to understand how your data will be handled.
Certain providers may be located in different jurisdictions, meaning your data may be subject to different laws if processed outside your country.

ARTICLE 5 - SECURITY
We take reasonable precautions to protect your personal information from unauthorized access, misuse, disclosure, or loss.
If you provide us with credit card details, they are encrypted using SSL (Secure Socket Layer) technology and stored with AES-256 encryption.

ARTICLE 6 - AGE OF CONSENT
By using this site, you confirm that you are of legal age in your country or have received permission from a legal guardian.

ARTICLE 7 - CHANGES TO THE PRIVACY POLICY
We reserve the right to modify this privacy policy at any time. Changes will take effect as soon as they are published on our site.
If our company is acquired or merged with another, your information may be transferred to the new owners.

Terms and Conditions of Sale
This website is operated by ZAYHAN, an eco-responsible upcycling clothing and bodysuit swimwear boutique in Lanzarote. By using this site, you agree to these terms and conditions.

ARTICLE 1 – USE OF OUR ONLINE STORE
By accepting these terms, you confirm that you are of legal age or have received permission from a legal guardian.
You may not use our products for illegal or unauthorized purposes, nor violate applicable laws (including copyright laws).

ARTICLE 2 – GENERAL CONDITIONS
We reserve the right to refuse service to anyone, at any time, for any reason.

ARTICLE 3 – ACCURACY OF INFORMATION
We do not guarantee that the information on this site is accurate, complete, or up to date. It is provided for general information purposes and may change without notice.

ARTICLE 4 – CHANGES TO PRICES AND SERVICE
Product prices may change without notice. We reserve the right to discontinue the service at any time.

ARTICLE 5 – PRODUCTS OR SERVICES
Some products may be available exclusively online in limited quantities. They cannot be returned or exchanged, in accordance with our return policy.

ARTICLE 6 – BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order. If we modify or cancel an order, we will attempt to notify you via email or phone.

ARTICLE 7 – THIRD-PARTY LINKS
Some links on our site may redirect you to third-party websites. We are not responsible for their privacy practices or content.

ARTICLE 8 – DATA SECURITY
We take all necessary measures to protect your data but cannot guarantee absolute security.

ARTICLE 9 – REQUIRED AGE
By accessing our site, you confirm that you meet the legal age requirement in your jurisdiction.

ARTICLE 10 – APPLICABLE LAW
These terms are governed by the laws of Spain.

ARTICLE 11 – CONTACT
For any questions regarding these terms, contact us at zayhanofficial@mail.com.

ARTICLE 12 - RETURNS
ZAYHAN does not accept exchanges or refunds as our products are unique, personalized, and limited editions, in accordance with Article L221-28 of the French Consumer Code.For hygiene reasons, bodysuit swimwear cannot be exchanged or returned.

ARTICLE 13 - SHIPPING
Ordered products will be shipped to the address provided at checkout. We are not responsible for delivery delays due to incorrect or incomplete addresses.
We are not responsible for lost or stolen packages once delivered by La Poste. No refund will be issued in such cases. Some handmade and custom-made products may slightly differ from the images displayed on the site. Production may take up to 1 month (excluding weekends), and delivery times vary based on the destination.

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